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Home Forums General discussions Why salespeople should NEVER perform telephone follow-up

This topic contains 2 replies, has 3 voices, and was last updated by  Justin Roff-Marsh 4 years, 3 months ago.

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  • #2233 Reply


    When I insist that Sales Coordinators — and never Salespeople — should make follow-up calls, there’s always a howl of protest from Salespeople.
    [See the full post at: Why salespeople should NEVER perform telephone follow-up]

    #25601 Reply

    Erik M.

    Dear Justin
    Thanks for your blog and books.
    I am waiting for the Machine in its paper form -any time soon?

    Concerning this discussion which I understand very well and would like to apply to our very small business, how do you manage it when your work is based on 70% export?
    #The 4 appointments a day are not possible
    #The follow up call will sometimes get technical and/or end up being as a sales call because you do not meet with your customers (normally they are distributors)

    What would then be the alternative?

    Thanks a lot for your motivating work on sales and Logical Thinking Process

    #25602 Reply


    Realistically, The Machine won’t be published until early next year.

    You should search “Resellers” on this blog for our general approach — and ask clarification questions from there.

    I’ll be happy to answer.


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