August 19, 2012 at 9:21 pm #2233
When I insist that Sales Coordinators — and never Salespeople — should make follow-up calls, there’s always a howl of protest from Salespeople.
[See the full post at: Why salespeople should NEVER perform telephone follow-up]May 4, 2014 at 1:49 am #25601
Thanks for your blog and books.
I am waiting for the Machine in its paper form -any time soon?
Concerning this discussion which I understand very well and would like to apply to our very small business, how do you manage it when your work is based on 70% export?
#The 4 appointments a day are not possible
#The follow up call will sometimes get technical and/or end up being as a sales call because you do not meet with your customers (normally they are distributors)
What would then be the alternative?
Thanks a lot for your motivating work on sales and Logical Thinking Process
ErikMay 4, 2014 at 3:39 pm #25602
Realistically, The Machine won’t be published until early next year.
You should search “Resellers” on this blog for our general approach — and ask clarification questions from there.
I’ll be happy to answer.